Morocco
Morocco provides a mature outsourcing environment that is ideal for customer experience, trust and safety and AI data delivery capabilities.
The north-African nation is an attractive location for brands looking to access a multilingual workforce, optimize efficiencies and provide quality customer support from environmentally-friendly facilities. Casablanca in particular ranks as one of the top cities in Africa to do business according to the Statista Global Business Cities Report.
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Our facilities
We deliver services from two sites in Casablanca, each located in the Casanearshore business park — the largest of its kind in North Africa.
Our facilities are secure, feature cutting-edge technology and provide numerous amenities, such as recruitment centers with interview rooms and testing areas, training rooms, meeting rooms and breakout areas. What's more, our sites offer cafeterias, recreational and gaming areas, a clinic staffed by doctors and nurses, prayer rooms and more. More than innovative workplaces, our sites are environmentally friendly and biophilic. In particular, our CNS Shore 30 - South site is constructed to triple green certification standards: Bâtiment Bas Carbone/Low Carbon Building (BBCA), Leadership in Energy and Environmental Design (LEED), High Environmental Quality (HQE) and OsmoZ — a work environment certification.
Business Benefits
Morocco has experienced significant growth and investment in recent years. The resulting infrastructure, skilled workforce and economic advantages make it easy to see why leading brands are selecting the country as an offshore and nearshore destination.
Rich linguistic diversity
Morocco boasts high bilingual and multilingual rates, making it an ideal location for brands that support customers in multiple languages. The majority of our team members in Morocco are fully trilingual and able to support customers in French, English and Arabic.
Highly-skilled workforce
With a government emphasis on education, the Moroccan workforce is made up of qualified, digital natives who are experienced in customer service and other related fields.
Scalability
The country's accessible talent pool, cost effectiveness and modern infrastructure are well-suited for scaling operations.
Favorable time zones
Close to Europe and its major capital cities, Morocco’s time zone makes it easy to support and collaborate with organizations and customers.
Where to find us
CNS Shore 30 - South
CasablancaCasanearshore Park, Shore 30 1110 boulevard Al Qods Sidi Maarouf 20270 Casablanca, Morocco
CNS Shore 2 - North
CasablancaCasanearshore Park, Shore 2a 501 1110 boulevard Al Qods Sidi Maarouf 20270 Casablanca, Morocco
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