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Visualization of the interaction of self-driving autonomous vehicles.
Data AnnotationAutomotive

Enhancing an autonomous vehicle bot’s scenario understanding with tailored fine-tuning datasets

Discover how TELUS Digital assisted a leading U.S. autonomous vehicle (AV) developer in refining the scenario comprehension and motion planning capabilities of their AV bot.

Illustration of various forms fine-tuning methods for large language models, including fine-tuning, prompt engineering, RLHF and RAG. Each of these methods is illustrated with iconography and shown to be connected
Generative AI

Fine-tuning large language models: A primer

Companies are eager to leverage the benefits generative AI (GenAI) offers. Implementing the technology, however, isn't a 'plug-and-play' process. Instead, it hinges on a critical task — fine-tuning a pretrained large language model (LLM) to be a specialist at your intended domain or application.

Responsible AI

Humanity-in-the-loop

If technology isn’t human-centered, who is it for?

We craft unique and enduring experiences for the brands we serve and their end customers while seeking positive outcomes for global citizens, our communities, team members and partners. In our work developing and deploying innovative technologies, we are guided by a set of ethical principles that we call humanity-in-the-loop.

Episode cover image for Questions for now, a TELUS Digital podcast, featuring an illustrated character holding a tablet and giving a five-star rating as they receive support from an AI-powered bot.
AI Use Cases

What does customer loyalty look like in the age of AI?

On this episode, we ask big questions about how customer loyalty is formed — and how AI can be leveraged to build stronger connections with customers.

Futuristic illustration of a car in motion, meant to symbolize AI technology in the automotive industry
Data CollectionAutomotive

ADAS field operations testing: Four essential considerations for program success

Discover the processes involved in field operations testing for enhancing advanced driver assistance systems and key considerations for program success.

Video screen shot showing two people and a slide.
Generative AIwebinar

Crafting production-grade GenAI applications

Join Ajinkya Malasane, senior director, product strategy and marketing for TELUS Digital (formerly TELUS International), and Vikram Chatterji, co-founder and CEO of Galileo, a generative AI (GenAI) evaluation company, as they provide efficient and effective ways to solve key GenAI project blockers for easier deployments.

Two people floating and surrounded by a web of interconnected icons depicting a lock, shield, alert, cloud, key, password and more, all meant to symbolize responsible AI
Responsible AI

How to build responsible AI practices into your organization

As GenAI implementations become more prominent, it's critical to adhere to responsible AI practices to protect your brand and foster customer trust.

Connected dots in a wave-like pattern meant to symbolize AI data
Responsible AI

Promoting responsible AI with three innovative offerings

Explore how TELUS Digital designs for data privacy and security while driving AI innovation with leading brands.

Two people and a robot at a table, with the robot shaking one person's hand, all meant to symbolize chatbot empathy
Generative AI

How empathy in your large language model can improve your CX

Can a chatbot be empathetic? Discover what empathetic chatbots look like, how're they're trained and the impact they could have on your business.

An illustration of a robot with icons around its head denoting the types of content that can be generated by AI, including, text, voice, video and code.
Generative AI

A practical guide to GenAI applications for customer experience management

Learn about some popular customer experience GenAI use cases, and how the technology can help CXM leaders maintain a competitive advantage.

Illustration of a robot meant to represent AI, an iceberg labeled as "AI BIAS" and some depictions meant to convey data
Generative AI

Five strategies to mitigate bias when implementing generative AI

Discover five critical strategies for mitigating bias when implementing generative AI into your organization.

Data Annotation

Everest Group Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024

Discover why TELUS Digital has been named a Leader in Everest Group's Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024.

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Enrich your data with our range of human-annotation services at scale.

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